Why and How We Collect Information
Our primary purpose in collecting personal information is to provide you with information related to Archlight’s services. You can view the website without the need to enter personal information. However, if you do provide your personal information (e.g. by submitting a request for more information), you are no longer anonymous to us. Some entries are required, and some entries are optional, when completing an information request. You have the option to decline to provide us with required information; however, if this is the case, we may not be able to respond to your request.
We reserve the right to require additional personal information in the future.
We use data collection "cookies" on certain pages of both of our websites. Cookies are small files that we place on your computer. We do not relate the cookie information to any of your personal information. We use only "session cookies," meaning that they are automatically deleted from your hard drive at the end of a session.
Some browsers allow you to decline cookies; however, our website will not work correctly if you do so.
How We Use Your Information
We use your personal information to provide you with information you request related to Archlight’s services. We may also review and compare your personal information against other users from your organization.
We post client feedback and comments on our websites. We will obtain your written consent prior to posting your feedback and comments. If you wish to request the removal of your feedback or comments, please send a request to email@example.com.
Our Disclosure of Your Information
(a) Service providers facilitate some operational aspects of our website and your personal information may be available to these service providers. Our service providers are subject to confidentiality agreements with us and other legal restrictions that prohibit their use of your personal information for any other purpose except to provide Archlight with the services for which they have been contracted.
(b) We cooperate with law enforcement inquiries, including those related to intellectual property rights and fraud. Therefore, in response to a verified request by law enforcement or other government officials relating to a criminal investigation or alleged illegal activity, with or without a subpoena, you authorize us to disclose your personal information and usage history.
(c) Any client feedback or comments that you provide may be read, collected, and used by others who access our website. If you wish to request the removal of your feedback or comments, please send a request to firstname.lastname@example.org.
Although we use industry standard security and privacy practices, we do not promise, and you should not expect, that your personal information or feedback and comments will always remain private.
We do not tolerate spam. You are not licensed to send any message to anyone else (either by email or regular mail) that promotes Archlight without their express (preferably written) consent. If you receive spam that appears to come from Archlight, please contact us at email@example.com.
Reviewing, Updating, and Deleting Your Personal Information
You have the ability to review, update, and delete the personal information you submit to Archlight. If you wish to update or delete your personal information, please contact us at firstname.lastname@example.org. We will only modify or delete your personal information if we are able to authenticate your identity to our full satisfaction.
Retention of Your Personal Information
We reserve the right to retain and use some or all of your personal information as necessary to comply with any legal obligations. Therefore, you should not expect that we will remove all of your personal information in response to your requests. However, any personal information we retain will only be available to certain Archlight personnel or certain of our service providers.
Collection of Information by Others
Information Security Practices
We treat data as an asset that must be protected against loss and unauthorized access. Any personal information you choose to provide to us will be stored on Archlight's servers which are located in a secure data center within the United States. Procedural and technical safeguards are used to protect your personal information against loss or theft, as well as unauthorized access and disclosure. These safeguards include encryption, the use of firewalls, and Secure Socket Layers. However, notwithstanding our best efforts, "perfect security" does not exist on the Internet and you should not have expectations of “perfect security” with our website. If you have any questions about security, you can contact us at email@example.com.
Changes to this Policy
Last updated: 6/1/2023